Overhead Door Company of Albany™
Emergency Service Available.
Call 1-800-688-4312
Frequently Asked Questions
From garage door installation and repairs to openers and maintenance, our experienced team is here to
help homeowners and businesses find the right solutions for safe, reliable, and long-lasting performance.
Yes we can. Not all garage doors are created equal but with our years of experience and expert technicians we can help you. You can request garage door service here.
A new garage door can be a sizable investment. We strive to give you the most accurate estimate possible. To do that we need some information like size, application, opening preparedness, and measurements. There are just too many factors to give online pricing. This is one of the reasons our Estimates are always FREE!
If it’s one of our openers we recommend getting the instruction manual for your opener here or use our video library here. If you’re still stuck please Contact Us, we’ll be happy to help (518) 348-0444.
A. We recommend customers have a garage door expert service there garage door for safety reasons. We also have preventive maintenance plans to meet any budget and save you the hassle. Garage doors are heavy and many components are under tension and can be dangerous. Although there are a few tips for maintaining your door please contact us first.
We can provide service outside normal business hours. If you’re in need please contact us to get all the details.
Unless you’re trained to work on these springs we strongly recommend calling an expert.
Yes we do. We have a extensive inventory of parts for all Garage Doors, not just our own. We can also recommend potential parts upgrades as well as help you determine any underlying problems that may have caused the part to fail.
Yes, we have them, for our doors.
High Praise From Our Customers
The service people who came were professional, fast, and went above and beyond. Not only did they fix the issue we were having in the moment, they told me how to maintain the garage door so we would have fewer issues going forward.
On time arrival, Rapid diagnosis and fix of issue, along with tune-up of tracks and tension, sprayed lubricant on hinges. Excellent job so that the remote controlled garage door now works smoothly and reliably.
Door suddenly stopped working and Overhesd Doo scheduled an appointment quickly and the techs who came were able to dined the broken part, replace it and get us back in business right away. Will definitely be calling them back later this summer to replace my ancient door too.
Excellent and timely service and products.
Timely and quality
Overhead doors continues to provide outstanding service. I was able to get my repair done quickly and reasonably priced.
The OHD Company has been there for us in our time of need! They always seem to get us in quickly and provide great service, and if something's not right they fix it. Very happy with our most recent purchase and installation!
The two gentlemen who worked on my door issues which were several including a defective keypad, were amazing. In addition to fixing my problems they oiled my springs and cleaned the electronic eyes at no extra charge. Very helpful in maintaining longterm efficiency of the garage door system!
Personable and professional service.
Technician arrived on time; very friendly & efficient; explained what he was doing. Highly recommended
Great service, arrived when promised and did a great job. Full explanation of the new opener.
Called for an appointment and scheduled service several days out. I received a call an hour later saying that a crew was freeing up later that day and asked if they could do they work late in the day, They came, diagnosed the problem, had the parts and quickly fixed the door all in the same day I called. That is great service.
I’ve used this company a couple of times for different doors and they were great. Honest and professional, didn’t try to upsell or add any nonsense charges to replace anything that didn’t need to be replaced. I will continue to hire them for any future needs.
Friendly and Professional experience from estimating to installation. Our new door is getting thumbs up in the neighborhood!
Quick response to my request for an estimate. Quality garage door with insulation. Professional and knowledgeable technician did the install and explained everything to me about operation and maintenance.
Had a new garage door opener put in. Bernie and Dillan came and installed . They were very knowledgeable, thorough, answered our many questions with patience. We would highly recommend them!
I called and spoke with Jeff about a damaged garage that had to be replaced in kind of a rush. He was familiar with the door, ordered it and set up the installation when it came in. The installer came took the old one out and put the new one up. Both guys were great, would definitely use them again.
Extremely nice, professional and timely. They took extra time to explain to me the problems with my garage door and what they could do to fix it for me. Thank you so much, I appreciate all the help!
Showed up the same day and replaced my garage door opener. The techs were friendly and efficient. Would recommend them highly!
Called for service. App't made for following day (which was great). Rec'd a call a few hours later that two technicians would be available later that (first) afternoon (which was terrific). The root cause of the problem took a few minutes to diagnose. Worn out top rollers were the cause. The techs were pleasant, efficient, and most helpful. I inherited the garage door (now 26 years old) when I bought the house in 2008. So glad that it is of good quality and easy to fix... and, when service has been needed, Overhead Door Company of Albany was there for the very few repairs that have been needed (the other one was replacing the keypad).
Great timely service, courteous personnel and not at all like the ones who claim to be a precision organization.
I had a spring go on one of my garage doors. I called overhead at about 9:30 in the morning and they had two very polite and competent young men come over and fix my door by noon
Just wanted to give a shout out to Bernie who serviced our garage door yesterday and did a great job. Explained what the issue was, how he fixed it and how we could better maintain our door for max longevity. Much appreciated
Technician explained everything and walked me thru the repaired needed . He made recommendations and then did a maintenance on the doors . Very professional ! Very friendly ! He did a great job.
The service tech listened carefully what I was experiencing and proceeded checking everything. Knowledgeable guy
Cory was great!
The 2 gentlemen who came and repaired our door were very professional and friendly. They explained everything that needed repair or replacing. Price was very reasonable too. We highly recommend for service and repair to garage doors.
Team was prompt, professional, friendly, knowledgeable and neat workers. Had two doors and openers replaced at the same time.
Great service and very friendly! Their products are top of the market and exceptional! Highly recommended!
Bernie, the tech, was great and professional. Great ambassador for overhead door.
I called them at 6:00 PM on a Wednesday night. They called me back at 8 AM the next morning and my garage door was fixed by 3:00 that same day. I could not have asked for a better situation for my needs as a home owner whose garage door had a broken spring. Thank you!
They are very responsive when a repair is needed. They installed our replacement doors. Since then we have needed their help with our garage door openers and the technicians resolved the problem quickly and provided us with a thorough description of what they did. I highly recommend this company
Excellent service. Arrived as promised and even the wind and the rain did stop the service techs from doing a perfect job.
Last year they did a quick repair and I hoped to buy some time until a full replacement of my 25 yr old system. Gear shaft busted off this past weekend so I figured time to replace it all instead of attempt to fix myself. Joy replied to my voicemail quickly and two days later had my new system up and running. Great communication from the office to the service techs. All around satisfied and wouldn’t hesitate to recommend and call on them again (but hopefully won’t need to for at least another 25 yrs!).
From the first phone call, Joy was truly on top of my problems and scheduled and appointment for the next explaining fees.
The technician was professional and polite. He fixed the problem quickly and explained what was broken. I have used Overhead Door for several years and I have not been disappointed with their service.
The technician was professional and polite. He fixed the problem quickly and explained what was broken. I have used Overhead Door for several years and I have not been disappointed with their service.
Cassandra scheduled me quickly, Bernie & Corey did a great job with the install. Fixed same day I called!! :)
Great service call, door was repaired quickly and under warranty. Bernie and Co. were awesome. Keep up the great work!
Affable initial contact. Provided reasonable quote. Installers arrive on time and did an excellent job.
Cassandra arranged same day service for our broken door. Couldn’t be happier with the service
When no other overhead door company would repair our industrial-style roller overhead door, Overhead Door Company of Albany, came, gave us a quote, and fixed the door all within a week. The workers called to confirm that they were on their way and were finished in no time. Beautiful job! We will definitely work with them again.
The service was top notch. They evaluated my system, it was over 25 years old and it was time to up date! A rep. Delivered a new wifi option. 1 hours, all finished and working great!
Overhead door did a great job replacing my spring. When I first called, the woman who answered was friendly and professional. She gave me an estimate for the job and was very clear regarding the cost. The technician came on schedule and did an excellent job in making the repair. He also noticed and repaired several other minor items. The price was fair and we are very happy with the excellent work. We will definitely use them again in the future if any other issues arise.
Service from start to finsh was great. Friendly, informative, on time and reasonably priced.
A great experience all around. The sales team and installers were all very professional and knowledgeable.
Excellent service. Technician was prompt and professional.
Technician who installed my new garage door opener was excellent.
Excellent company to do business with. When my garage door broke, it was on a rainy Saturday afternoon. I put in a form requesting help and they called me at exactly 8AM Monday morning. The technician was booked and was at my house to assist the following day. The tech was able to resolve the issue, replace parts, and got the door working again in less than 2 hours! The cost of the job was fair and the technician was professional, courteous and friendly. I’ll gladly hire them again!!
Great job! Above and beyond! Thank you
The techs arrived within the selected time frame-were polite and informative, and did a great job
Quick, easy, professional!
The Overhead Team arrived exactly on time, replaced the coils, had the stuck door operational in an unbelievably short time. I could not have asked for anything better. Soectacular service.
The overhead door tech was extremely efficient and knowledgeable. Great service.
Overhead Door was able to repair our garage door the day after I called. In addition to the repair the technician lubricated the door and reviewed the locations to lubricate which was helpful so I can properly do maintenance myself
Came, diagnosed and fixed the problem within the hour and off they went!
Proffessional and efficiant.
Excellent service and explanation of operation
Excellent service and work done right
Technician performed a maintenance tune-up on our door. Result was a door that operated smoother and quieter. Courteous and efficient. Very satisfied.
Great customer service. Worked clean and neat, arrived promptly as scheduled. Very happy with the entire experience. Thank You!
Great and promo service;Very pleasant fellow; fair price and a very satisfactory experience.
Excellent work, quick and clear communication. Great price. Would hire again.
Overhead Door is highly recommended. I called them to repair a faulty garage door opener. Their technician responded promptly and he did a good job in explaining the problem and providing options to solving the problem. My problem was addressed by replacing my opener with a new unit which was installed quickly and efficently
My spring broke trapping my car inside. They were here in less than a day and had it fixed. I am very happy with the service!
I have had them come out twice in the past 5 years. Once to simply balance my door and put tension on the spring. The second time to replace a broken spring. Excellent service. Friendly, professional, and quick.
I received a phone call within an hour of filling out an online form. I received a timely appt and the installers arrived on time to the minute.
The repair consisted of the replacement of two garage door sprints and was completed within an hour. The installers were polite and professional.
At $451, the repair cost was in line with what I expected.
The repair consisted of the replacement of two garage door sprints and was completed within an hour. The installers were polite and professional.
At $451, the repair cost was in line with what I expected.
Pleased with office customer service and the technicians that worked on a small issue with my Genie door opener and the door itself.
Very efficient and accommodating scheduling, quick installation and fair pricing. Great experience overall, strongly recommended.
The team that came to fix my garage door was timely and professional. They did a good job and explained what was wrong with my door. My door so far is working perfectly.
Prompt and Courteous Service. I would highly recommend.
They came and did the job within an hour. Quoted me $800 less than Precision.
The J bracket connecting my overhead door to the opener track came apart. The bolts came loose and gave way. A simple 5 minute repair but one I couldn’t do myself. I called several overhead door companies this morning and only Overheard Door of Albany actually answered the phone and gave me a same day window of 1-4 and said the rep would call when he was on his way. Evan called and said he was 12 minutes out around 2 pm. He arrived with a helper and was extremely courteous and knowledgeable and mentioned the fix was guaranteed for 1 yr. Excellent experience all around. Thank you.
